What's The Future of Work: Delivering Meaningful Customer Experience

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ZDNet Announce - US
- | July 14, 2013
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What's The Future of Work: Delivering Meaningful Customer Experience

The future of customer engagement is built upon experiences. Having distributed departments and teams manage different stages of customer engagement no longer works - in fact, it creates a disjointed customer flow.

Join Brian Solis, principal analyst at Altimeter Group, as he explores how to align internally around a common strategy to deliver and reinforce desired experiences throughout the customer lifecycle.

Join this live webinar to learn:

  • The Four Moments of Truth when engaging customers
  • How shared experiences inform decision making
  • Why all functions must collaborate to deliver one brand experience
Register Now!

Date: Tuesday, July 23, 2013
Time: 10 am PT | 1 pm ET
Sponsored by: Citrix

What's The Future of Work: Delivering Meaningful Customer Experience
(Sponsored by Citrix)

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